Case Histories

Lone Star helps United Utilities handle high call volumes to meet emergency call targets

When the volume of calls from 600 lone-working service engineers providing emergency gas service threatened to overwhelm their dispatchers, United Utilities turned to Autopage’s Lone Star. With 25,000 incoming messages per month networked and available on screen, dispatchers can easily resolve priorities and meet response targets. More

Rapid and reliable maintenance reporting is easy to implement with Autopage

Freedom Maintenance, serving over 100,000 remote sites, has found Autopage the ideal replacement for paper-based call reporting to customers with different information needs. The system is also used to put designated teams on standby in emergencies. More

 

 

 

 

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